Need assistance with an order? Have questions for support about Black Claw products? You can use the CONTACT FORM or email us directly at [email protected]. We are always happy to help and will return your message as soon as we can. Please note t
Orders placed on https://blackclaw.com/ are shipped from warehouses located in Wisconsin or California. Orders placed on https://blackclawinternational.com/ are shipped from warehouses located in the UK, Poland, or Australia. Generally, an order will
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Shipping Time - Standard Processing. Our standard shipping time is 5-7 business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of y
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened and in its original packaging. You’ll also
At Black Claw, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant detai
Please contact our customer service team at [email protected] or via the contact form. Make sure to include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been fulfilled. If your or